We want you to be sure before you pay and protected after you pay. This policy is time-bound and written in plain language.

1. Free 24-hour trial

You can request a free trial that lasts 24 hours from the moment your trial login is sent. No payment is needed.

2. 7-day money-back guarantee

If you are not satisfied with your first paid subscription, email support@digitaliptv.ca within 7 calendar days of activation for a full refund.

Include the email address you ordered with and a short reason so we can improve.

Renewals after your first subscription, reseller credits, and accounts suspended for sharing logins beyond the purchased connections.

Approved refunds are sent by Interac e-Transfer to the address that paid, normally within 3 business days of approval.

Questions about this page? Email support@digitaliptv.ca or visit our contact page.