IPTV Canada FAQ

Interac e-Transfer only. It runs through your own bank's app, so you never type a card number on our site and there are no currency-conversion fees. All prices are in Canadian dollars.

At checkout you get an order number and the payment details. In your banking app, send the exact amount to support@waitly.ca, with the order number in the message. We match the payment to your order and send your login.

ITLOGY LLC is the billing company that receives payments for Digital IPTV. It is the recipient name your bank shows when you send the e-Transfer.

Yes. Plans run for 1, 3, 6 or 12 months and longer plans cost less per month. See the IPTV subscription plans.

No. Every plan is prepaid and simply ends on its expiry date. Nothing renews unless you place a new order. Details are in the cancellation policy.

Usually a few minutes after your e-Transfer arrives. We send your login by email, and by WhatsApp if you gave us a number.

Two kinds: an Xtream Codes API login (server address, username and password) and an M3U playlist link. Most apps use the Xtream Codes login. How IPTV works explains both.

Yes. At checkout choose "Extending my subscription". The new months are added to the end of your current plan, so you keep the same login.

Check your spam or promotions folder first. If nothing has arrived after 30 minutes, contact support with your order number and we will look it up.

Yes. Canadian networks, regional sports feeds and news channels are included. Search them on the channel list before you buy.

Yes. At checkout choose "English channels only" for a shorter list that is easier to browse. The price is the same.

Yes, with the full channels package: RDS, TVA Sports, TVA, Noovo, Télé-Québec and ICI Radio-Canada Télé among others. See IPTV Quebec.

Yes. Many channels offer 7-day catch-up, and every plan includes an on-demand library of movies and series.

Fire TV and Firestick, Android TV and Google TV boxes, Apple TV, iPhone and iPad, Samsung and LG Smart TVs, Windows, Mac and Android phones. Start with the setup guides.

Each plan includes one connection, meaning one stream at a time. Add connections for more screens watching at once.

Plan for about 15 Mbps for one Full HD stream and 30 Mbps for one 4K stream. Test your own line with the IPTV speed calculator.

Try the quick fixes in the support centre: restart the device, raise the buffer, use a wired connection. If one channel keeps freezing, tell us which one.

Yes, a free 24-hour trial. Request it here; no payment is needed.

First orders have a 7-day money-back guarantee, refunded by Interac e-Transfer. The refund policy has the details.

Email us from the address you ordered with and ask us to close it. We deactivate the login and delete your personal information as described in our privacy policy.

IPTV technology is legal; what matters is whether content is licensed. Our guide Is IPTV legal in Canada? explains the law in plain English.

We use your name, email and phone only to deliver and support your subscription, and never sell it. See the privacy policy.